Privacy Policy

1. Introduction

Welcome to Wizdom AI ("we," "our," "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you use our website, mobile application, and any other services we provide (collectively, the "Services").

By using our Services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, do not use our Services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Account Information: When you create an account, we collect your name, email address, username, and password.
• Contact Information: Telephone number, mailing address, and other contact details you provide.
• Payment Information: Credit card details, billing address, and other payment-related information (processed securely by third-party payment processors).
• Profile Information: Age, gender, interests, and other demographic data you choose to provide in your profile.
• Communication Data: Messages, comments, and other content you send through our Services.

2.2 Automatically Collected Information

We automatically collect certain information about your use of our Services:

• Device Information: IP address, browser type, operating system, device identifiers, and mobile device information.
• Usage Data: Pages viewed, time spent on pages, links clicked, and other interactions with our Services.
• Location Data: General location information based on your IP address.
• Log Data: Server logs that record your interactions with our Services.

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to collect information about your interactions with our Services. This includes:

• Essential cookies for website functionality
• Analytics cookies to understand user behavior
• Advertising cookies to show relevant content
• Session cookies that expire when you close your browser
• Persistent cookies that remain on your device

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Providing Services

• To create and manage your account
• To provide customer support
• To process payments and fulfill orders
• To communicate with you about your account

3.2 Improving Our Services

• To analyze usage patterns and trends
• To develop new features and services
• To personalize your experience
• To conduct research and analytics

3.3 Marketing and Communications

• To send marketing communications (with your consent)
• To send service updates and newsletters
• To conduct surveys and collect feedback
• To provide targeted advertising

3.4 Legal and Security

• To comply with legal obligations
• To prevent fraud and abuse
• To protect our rights and interests
• To enforce our terms and conditions

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

4.1 With Your Consent

We may share your information when you explicitly consent to such sharing.

4.2 Service Providers

We may share information with trusted third-party service providers who help us operate our business, such as:

• Payment processors
• Customer support platforms
• Email service providers
• Analytics services
• Hosting providers

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to:

• Protect our rights or property
• Prevent harm to others
• Investigate fraud or illegal activities
• Comply with a legal process

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure storage of sensitive information
• Regular security audits and assessments
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

6. International Data Transfers

Our Services are global, and your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your jurisdiction. By using our Services, you consent to the transfer of your information to these countries.

When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your information.

7. Children's Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

For users between 13 and 18 years of age, we recommend that you review this Privacy Policy with a parent or guardian to ensure you understand how your information is used.

8. Your Rights and Choices

You have certain rights regarding your personal information:

8.1 Access and Portability

You can request access to the personal information we hold about you and obtain a copy in a portable format.

8.2 Rectification

You can request that we correct inaccurate or incomplete personal information.

8.3 Deletion

You can request that we delete your personal information, subject to certain legal exceptions.

8.4 Restriction

You can request that we restrict the processing of your personal information.

8.5 Objection

You can object to the processing of your personal information for certain purposes.

8.6 Marketing Opt-Out

You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

8.7 Cookies

You can control cookies through your browser settings. You can delete all cookies that are already on your computer and set most browsers to prevent them from being placed.

9. Data Retention

We retain your personal information for as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.

Account information is retained for the duration of your account and for a reasonable period after account closure for legal, regulatory, or legitimate business purposes.

10. Third-Party Websites and Services

Our Services may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to these external sites or services. We encourage you to read the privacy policies of any third parties you interact with.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated Privacy Policy on our website
• Sending you a notification via email or through our Services
• Providing a prominent notice within our Services

Your continued use of our Services after the effective date of changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

We will respond to your inquiries within 30 days of receipt.